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Please Note: A cancellation fee will be charged if less than 48 hours notice is provided for non-attendance. 

The cancellation fee for changing an appointment with less than 48 hours notice is $190.

​​The cancellation fee for not attending a scheduled appointment is $190.​

​Medicare and Private Health Insurance rebates cannot be claimed for a cancellation fee.

Francis uses HealthKit which is a global platform for clinical software utilised by 40 different types of health practitioners, including clinical psychologists. HealthKit is protected by 256-bit bank-grade security and encryption. All information is encrypted and stored on servers in a securely protected data centre in Australia with multiple backups in place. To learn more about HealthKit’s privacy and security, click here.